What is the cost of a library card?
Library cards are FREE for permanent residents of Ashe County; non-residents who work full-time in Ashe County; and property owners in Ashe, Wilkes, and Watauga counties or any adjacent counties (Alexander, Alleghany, Avery, Caldwell, Grayson, Iredell, Johnson, Surry, Yadkin). Library cards cost $10 per year for non-residents who don’t work full-time in Ashe.
How can I get a library card?
Getting a library card is easy! Visit our circulation desk with a valid photo ID that includes your current address OR a valid photo ID and proof of residence (a piece of mail, a lease, etc.). If your primary address is a PO Box, please bring proof of your physical address as well.
- Non-residents who work full-time in Ashe County must provide a paystub as proof of employment in addition to the items listed above.
- Children and teens under the age of 18 can obtain a library card. A parent, responsible family member, or legal guardian with a valid library card must be present to create a card for anyone under the age of 18.
How do I login to my account?
Click on "Online Resources, then the "My Library Account" link above. You must enter your library card number and your PIN number. Your PIN number is the last 4 digits of the phone number we have on record for your account.
How do I place a hold?
Simply click on “Search our catalog” at the top right corner of the main webpage. Login in to your account (see the instructions above).Search for the book by title or author and then click on “place hold” and select the pick-up library where you would like to pick up the book. You may also suspend and cancel holds when logged into your account.
How do I renew what I have checked out?
If you look at the top right corner of the library website, you will see “Search Catalog”. Click on that and you will be able to sign on the catalog to renew items. Login in using your card number and PIN (the last 4 digits of the phone number we have on record for your account). Once logged in, you will see a small tab in the upper right hand corner listing the number of items you have checked out. Click on this tab and you will be given the option to renew any materials you currently have checked out. Unfortunately, if you have any fines accrued on your account, you cannot renew online. You can always call the library to renew before or after your items are due.